Janell Coskun

(916) 669-5703  ᐧ janellcoskun@icloud.com  ᐧ  www.JanellUX.com

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EXPERIENCE

UX Researcher at Hyperdrive Agile                                                                                                              San Francisco, US ᐧ February 2022 - August 2022

• Increased the company website visit volume by redesigning the website to align with modern branding.

• Incorporated a modern aesthetic through 3+ rounds of user interviews, analyzing data through affinity diagrams, identifying themes, sketching, wireframing, and prototyping. 

• Improved the website retention rate by introducing a stronger design hierarchy in Figma.

• Attracted new users by implementing new resources and event features, to expand target audience.

 

UX Designer at Flexwise Health                                                                                                                     Nashville, US ᐧ October 2021 - September 2022

• Enabled the startup to monetize with an estimated $1M return in 2 years by designing the UX of an AI nurse staffing software from infancy to delivery through 2+ iterations of research, wireframing, prototyping and user testing. 

• Improved user satisfaction by 50% introducing internal communications features integrated with calendar software.

• Increased design speed by acting as project manager, collaborating with the client and design team using the agile development framework to ensure a quality delivery.

 

UX Designer at YFORC                                                                                                                                       Sacramento, US ᐧ July 2021 - September 2021

• Initiated a project that helps youth engage in voting and garner more interest in local politics that generated 220+ user interest. 

• Designed a responsive website and app with 90% NPS that translated into many languages, according to the user need indicated by research results.

• Applied accessibility guidelines to the website and app to reach a wider audience and increase KPI’s, using Adobe XD.

• Managed the project using the agile development framework to assure efficiency and quality delivery. 

 

SKILLS

• Technical: Figma, Adobe XD, Sketch, InVision, Protopie, Framer

• Design: Information Architecture, User Research, Wireframing, Usability Testing, Prototyping, Presentation, Design System, Responsive Web, Inclusive Design

• Collaboration: Agile Development, Figma, Slack, Basecamp, Mural

 

EDUCATION

MM in Composition at California State University Sacramento (3.9/4.0)                                                                                   Sacramento, US ᐧ 2000 - 2007

Google UX Design Professional Certificate                                                                                                                                             Sacramento, US ᐧ 2021